About Us
THE WORLD OF HELUNIVA
Beauty, thoughtfully considered.
Care, at every step.
Welcome to heluniva, a beauty brand operated by Hangzhou Junxi Technology Co., Ltd.
We believe a considered shopping experience goes beyond the products you choose. It also means clear information, reliable service, and knowing where to turn when you need a little guidance.
Our aim is to make your journey with heluniva simple and convenient, from exploring our products and placing an order to receiving support after your purchase.
OUR APPROACH
Thoughtful details. Clear communication. ✨
We are committed to offering reliable products and transparent service information, so you can shop with a clearer understanding of what to expect.
Whether you need product information, help with an order or payment question, a shipping update, or assistance with returns and refunds, our customer support team is here to guide you.
BEHIND THE BRAND
Company information
Transparency matters. Below are the business details for the company operating heluniva.
Brand Name
heluniva
Legal Company Name
Hangzhou Junxi Technology Co., Ltd.
Customer Support Email
service@heluniva.com
Business Address
Room 118, Tourism Reception Service Center,
No. 95, Hejia Village, Yaoshan Township,
Chun’an County, Hangzhou, Zhejiang, China
HERE FOR YOU
Customer support ✉️
Service Days
Monday–Friday
Estimated Response Time
Usually within 24–48 business hours.
During holidays, promotional periods, or times of higher inquiry volume, replies may take a little longer. Thank you for your patience and understanding. Our team will respond as soon as possible.
Thank you for being part of heluniva.
We appreciate your trust and look forward to supporting your beauty journey.